Privacy Policy

Business details

• KVK number: 20164404
• VAT/BTW number: NL001701260B86
• Email: devastgoedspecialisten@gmail.com
• Phone: 06 22660328

Personal data we collect

The website contact form asks for name, phone number, request type and consent. Email, city and message are optional.

After intake, we may also process information you provide by phone or email, such as property details, selling timeline, valuation-before-selling questions, mortgage timing, documents, follow-up notes and practical contact preferences.

The website may also process technical data such as IP address, browser data, device data, server logs and security logs through the website host or embedded tools.

How we collect data

We collect data when you submit the Tally contact form, contact us by email or phone, answer follow-up questions or continue with a seller-related request.

The website does not collect uploaded files through the public contact form.

Why we use personal data

We use personal data to respond to enquiries, understand whether the request is about selling, valuation before selling or process help, follow up about the property and timing, keep reasonable business records and protect the website from misuse.

If your question is mainly about mortgage calculation, we may point you to Orange Fox. If it is about English-language Eindhoven valuation for expats, we may point you to Cheetah Valuations for expats. If it is a Dutch-language Eindhoven taxateur question, we may point you to Cheetah Valuations for Dutch speakers.

Legal grounds

Depending on the situation, we process personal data because it is needed before entering into an agreement, needed to perform an agreement, required by law, based on a legitimate interest or based on consent.

Examples of legitimate interests include responding to direct requests, maintaining business records, protecting the website and communicating about a possible seller-related next step.

Tools and service providers

The website may involve Tally for the contact form, Bluehost for WordPress hosting, Google Search Console for search visibility and email or phone tools used to respond to enquiries.

These providers may process personal data only where needed for website operation, form handling, communication, search visibility, administration or enquiry follow-up.

Sharing personal data

We share personal data only where needed for the request, administration, legal duty, agreed communication channel or relevant professional follow-up.

Depending on the case, relevant data may be shared with or processed by website, form, hosting, communication, bookkeeping, notarial, mortgage, valuation, legal, tax or technical service providers where necessary.

We do not sell personal data.

Retention

We keep personal data only as long as needed for the request, follow-up, administration, legal or tax duties, complaint handling or dispute handling.

If you submit a request but no assignment follows, request data is kept only as long as reasonably needed to handle the request and related follow-up.

Security

We use reasonable technical and organisational measures to protect personal data. No online communication method is completely risk-free, so avoid sending unnecessary sensitive information.

Your privacy rights

Under the GDPR/AVG, you may have the right to request access to your personal data, correction, deletion, restriction of processing, data portability or objection to certain processing. Where processing is based on consent, you may withdraw that consent.

To use these rights, contact devastgoedspecialisten@gmail.com. We may ask for information needed to identify you and handle the request properly.

Complaints

If you have a privacy question or complaint, contact us first at devastgoedspecialisten@gmail.com.

You may also contact the Dutch Data Protection Authority, Autoriteit Persoonsgegevens, if you believe your personal data has not been handled correctly.

Changes to this policy

We may update this Privacy Policy when the website, services, tools, service providers or legal requirements change. The latest version will be published on this page.